https://yumily.in

Privacy Policy

Last Updated: 7 November 2026

At Yumily, we value your trust and respect your privacy.

This Privacy Policy explains how Yuvaana Consumer Products, a proprietorship operating under the brand name Yumily, collects, uses, stores and protects your personal information when you visit www.yumily.in, place an order or interact with us.

1. Information We Collect

When you visit our Website or place an order, we may collect the following information:

Personal Information

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address

Order and Transaction Information

  • Products purchased
  • Order history
  • Payment status
  • Transaction reference and payment confirmation details

We do not store your complete credit card, debit card, UPI PIN or banking credentials. These are handled by authorised payment gateway providers.

Technical Information

When you browse our Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Website usage and browsing activity
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for legitimate business purposes, including:

  • Processing and confirming your orders.
  • Delivering products to your specified address.
  • Sending order confirmations, invoices and delivery updates.
  • Responding to customer queries and complaints.
  • Processing eligible cancellations and refunds.
  • Improving our products, services and Website experience.
  • Preventing fraudulent transactions and misuse.
  • Sending promotional communication, offers and updates, where you have provided the required consent or where otherwise permitted by law.

3. Sharing of Information

Yumily does not sell or rent your personal information to third parties.

However, we may share relevant information with trusted service providers where necessary to operate our business, including:

  • Payment gateway partners for payment processing.
  • Logistics and courier partners for order delivery.
  • Website hosting and technology service providers.
  • Customer support and communication service providers.
  • Analytics and marketing service providers, where applicable.

Such sharing will be limited to what is reasonably necessary for the relevant business purpose and subject to appropriate safeguards.

We may also disclose information where required by applicable law, regulation or a valid legal request.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Improve Website functionality.
  • Remember user preferences.
  • Understand Website traffic and performance.
  • Analyse customer interactions.
  • Support relevant marketing activities, where permitted.

You may manage or disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.

Where required, we will seek consent for non-essential cookies and tracking technologies.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, including order fulfilment, customer support, accounting, tax, legal and regulatory requirements.

When information is no longer required, it will be securely deleted or anonymised, subject to applicable legal obligations.

7. Your Privacy Rights

Subject to applicable laws, you may:

  • Request access to the personal information we hold about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent for activities that rely on your consent.
  • Opt out of promotional emails or marketing messages.
  • Raise a privacy-related concern or complaint.

You may exercise these rights by contacting us at wecare@yumily.in.

We will handle such requests in accordance with applicable legal requirements.

8. Marketing Communication

We may send you information about new products, offers, promotions and brand updates where you have opted in or where otherwise permitted by applicable law.

You can unsubscribe from promotional emails using the unsubscribe option or request that we stop promotional communication by contacting us.

Transactional messages relating to your orders may continue to be sent where necessary.

9. Children’s Privacy

Our Website and products are intended for purchase by adults.

We do not knowingly seek to collect personal information directly from children without appropriate parental or legal guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us.

10. Third-Party Websites

Our Website may contain links to external websites or services.

We are not responsible for the privacy practices of these third parties. We encourage you to read their respective privacy policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable legal requirements.

Any updated version will be published on this page with the revised date.

12. Contact and Privacy Grievances

For questions, requests or complaints relating to this Privacy Policy or your personal information, please contact:

Business Name: Yuvaana Consumer Products
Brand: Yumily
Business Address: Saki Powai Road, Chandivali, Chandivali, Mumbai – 400072, Maharashtra, India

Email: wecare@yumily.in
Phone: +91 8452987568

Privacy / Grievance Contact: Meenakshi Gupta

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